Very helpful and knowledgeable,
Lachie - Sippy Downs QLD 4556
8 months ago
My PC crashed with a virus after a Windows 10 update and wouldn't start. Mike and his technicians have the industry experience to solve problems like mine. Excellent customer service, a pleasure to do business with!
Rob Lennox - Maroochydore, QLD
2 years ago
Extremely helpful and very easy going. They have a little shop front but must have a big storage space out back as they always have what I needed.
Glen - Sunshine Coast, QLD
4 years ago
Was having some issues with my computer and spoke to someone at Digitech over the phone who was really nice to talk to and suggested I bring in my PC. I explained that I needed it to be fixed quickly as I work from home. They did a good job keeping to their word and had my computer back up and running in only 2 days. A little bit more costly than I had hoped for, but was happy to pay it all the same. Happy to recommend to others..
Melissa - Kuluin
4 years ago
I used to come here all the time with the previous owners. Since it has changed hands I have been disappointed in the service provided to me. Have been in there a couple of times with my desktop, it kept having the same issues time after time. I use my computer for work and it would be days before I would get it back. To be told it was full of viruses and cost a small fortune to repair. After the third time of the same issue I decided to take it elsewhere and it just needed new ram, a simple fix that took minutes and didn't cost the earth. Fast forward..I have now a Mac and don't use Digitech, but I also don't recommend them either!
Tanya - Wurtulla
Don't listen and slow to follow up
a year ago
Very disappointed in their service. Dropped off my computer as the hard drive had died. I gave explicit instructions that if there was any issue with getting info off the hard drive that I just wanted one particular folder recovered. They charged me $66 for initial diagnosis. I waited 7 days without any word so rang them up myself - the guy on the phone said it was slow getting the info and I again stated that if there were any issues - I just wanted the one folder recovered. I also asked how much it was going to cost and he just said don't worry it is charged just on hourly basis. Over 2 weeks later they said it was done. When I went to collect they had charged me another $405. I was not happy and the owner stated a couple of times that he did not believe me when I said I clearly stated if there were issues I only wanted the one folder copied. He said we did a lot of work so the price was fair. So would never recommend this place to anyone.