Question 1

How do I tell if I have a gas leak?

Accepted Answer

There are a number of signs to look out for. If you notice a sulfuric (rotten egg) smell, bubbles in your water supply, or a hissing sound emanating near your gas line, a leak is the likely culprit. Rapidly wilting house plants may also be a sign of a leak.

Question 2

Do gas cooktops need a regulator?

Accepted Answer

Yes. Gas regulators are required for all appliances fuelled by LPG, propane gas, and natural gas. They help to ensure that fuel is delivered safely at the flow and pressure rate required by the appliance.

Question 3

How often should I service my hot water system?

Accepted Answer

It is advisable to conduct a full service of the system and replace the valves every 5 years (though valves should be checked every few months). If optimally serviced, a hot water system can run smoothly for 10 to 12 years

Question 4

Do I need backflow prevention testing?

Accepted Answer

Most council requirements stipulate that backflow testing is necessary if an irrigation system, fire hose, or underground rainwater tank is present at a business site. Businesses that have machinery connected to mains or water outlets near grease traps, pollutants, and harmful chemicals also require testing.

Question 5

What are the advantages of flow-restricted taps?

Accepted Answer

Restricted taps can help you save on water usage and electricity. They are therefore a cost-effective solution for homes and businesses. Additionally, they can help make your property more eco-friendly, as they reduce pressure put on natural water resources.

Question 6

Should I move my plumbing fixtures?

Accepted Answer

This will depend on the nature of the renovation project. A professional plumber will be able to assess your plans and determine if fixtures need to be moved entirely, or if a more efficient and cost-effective method can be applied.

Question 7

How do I tell if a leak is present at my property?

Accepted Answer

There are several tell-tale signs. Staining, mould, and/or mildew on walls or ceilings can indicate leakage. If you notice a room has a musty odour, that may also indicate a leak is present. However, most people only recognise a leak is there when they are hit with a massive water bill.

Question 8

Can I convert LPG appliances to natural gas?

Accepted Answer

This will depend on the appliance. In the majority of cases, LPG appliances can be converted to natural gas. By law, this service can only be rendered by a licenced gas fitter. It's important to keep in mind that laws regarding the conversion of LPG to natural gas differ from state to state.

Question 9

How can I tell if my hot water system needs servicing or replacing?

Accepted Answer

There are a few signs to look out for. If your property's supply of hot water is diminishing, or the water pressure is low, it may be a sign that the system needs servicing. Additionally, if you notice the water has a ‘rusty' taste or sediment, an outdated system may be the culprit.

Question 10

Will my solar hot water system work in overcast conditions?

Accepted Answer

In most cases, yes. However, to gain the best results when natural light is scarce, it's advisable to install an evacuated tube system. Having a gas or electric booster in place will help you retain hot water when solar access is scarce for extended periods.

Question 11

What is the ideal size for a hot water system?

Accepted Answer

This will vary, depending on how many people are present at your home. If your home has 2-4 occupants, it's advisable to install a system with between 250-280 litre capacity. If your household has 4-8 occupants, a system with 300-400 litre capacity should be considered.

Question 12

Will my main water valve need to be shut off before the leak can be repaired?

Accepted Answer

Yes. Attempting to fix the leak while the water supply is on can cause much more extensive damage. Usually, you'll find your valve where the main water line enters the house. Main water valves are typically found next to the water meter.

Question 13

How can I help prevent leaks?

Accepted Answer

It's advisable not to keep cupboards where pipes are present cluttered with items - as this will increase the likelihood of pipes being hit and coming loose. Also, replacing outdated fixtures - like corroded faucets, shower heads, etc. - can help keep leaks at bay.

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