With consecutive bad experiences here as of now. Over ordered the ute I ordered/wanted at the time first time round and failed to deliver. Ended up buying elsewhere As a man who doesn't hold grudges a 2nd time visit was considered. Arrogant staff say pay full price plus a substancial rise when a SUB is eventually delivered . . wouldn't even consider a lousy 1K off the non final price deal One sales rep says one price and today the other 2 NO NO NO that be right . . Pay 10K more for a 2nd hand vehicle . . as a threat it seemed to me. Know it's a sellers market atm Fortunately the servicing section actually really good. Buy elsewhere then service here I think is the go Not happy

We bought a new Toyota Rav4 Hybrid Edge AWD recently at Charlestown Toyota. We dealt with Kiran and found him to be polite, courteous, honest and respectful. He explained all details of our vehicle in simple language and was in no way pushy to seal a deal. He would be an asset to any company and we would have no hesitation in recommending Kiran to any future buyers.

good service all round looked after us love my vx prado great salesman great staff very courteous in the service department been with them 6 years now never a problem

We experienced a very weird, rude used car salesman there in the past, hope they got rid of him as he should have been sacked.. He had no customer service skills, couldn't believe how he spoke about my husband who did nothing to him. Bad management at the time how it was handled. We would never ever come back. How we were treated was not good enough. Don't know how this car yard would win any awards! All he did was get a bad name for his business as word of mouth catches on. It took us by surprise.