we are so happy the way micheal helped us in chooseing our new lounge room rug.very polite and not pushy he is a gentleman,the boss needs to buy him a beer.thankyou micheal for all your help
Leonie Roach - Woy Woy, NSW
8 months ago
I recently purchased a carpet square from your store and was served by Dale Allen. Dale was very helpful and even delivered my carpet to me that afternoon. I thoroughly recommend Dale for excellent service. He would be an asset to your company. Thanking you.
Dorothy Threlfo - Bateau Bay, NSW
Avoid at all cost
a year ago
Bought 18 boxes of laminated floor on the end of November, planning to spend some of the Christmas time to put it. I ordered very particular one, even gave them a colour code so they don't mess it up. They gave me an ETA around couple of weeks. Called me couple days before to let me know that it will be delayed for couple of days, but still before Christmas, which is fine. Came later to pick it up, taking a day of the work for that, and only to find out that they still managed to screw it and deliver wrong one (same walnut colour but different code). Now they are calling and emailing me to make me sign a new invoice so they don't look bad because they still did't deliver it and it's the end of Jan. Dodgy and unprofessional...if you don't need a very particular floor, I would strongly recommend to avoid this guys!
Btw you also have only one option to get your refund - only through the court.