Fantastic camp store with lots of stock to choose from
Kaylene - Newcastle, NSW
Dishonest with Quotes
6 months ago
I received a written quote for a Kayak Package from Camping Country Warners Bay, and went back the NEXT day to organise its purchase, but the manager/owner refused to honour his employee's written and signed quote from the previous day! Extremely Disappointed in this level of customer service and honesty. I was there in good faith to purchase what I had been quoted 24 hours earlier, but to no avail - he flatly refused to honour his employee's kayak package quote. He even tried to suggest I was at fault, even though I had the written quote with me. Extremely unhappy and dismayed with this outcome. This is the first time I have ever left a review on anyone, I am sorry it has to be such a Terrible Review - but they deserve it. IF YOU ARE GOING TO GIVE QUOTES - THEN HONOUR THEM!!!!