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Call Service (AUST) Pty Ltd

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Trading for 74 years

About Call Service (AUST) Pty Ltd

Call Service was established in Melbourne, Australia in 1951 by a Mrs Elly Hamilton. Her goal was to provide a confidential and reliable telephone answering service for Melbourne’s medical community that operated 24 hours a day, 7 days a week, 52 weeks of the year. As the first 24 hour telephone answering service of its type in Australia, we pride ourselves on over 70 years of experience and continuous operation. To this day, Call Service continues to operate as a family owned business in Melbourne, Australia meaning all calls are answered and processed locally.

Services

  • 24/7 Australian-Based Call Answering

  • Live Professional Response

  • Handling General Business Enquiries

  • Call Filtering By Department, Product & Services

  • Overflow Call Centre Support

  • After-Hours Call Centre Supports

  • Marketing & Promotional Call Supports

  • Data Collection From Callers

  • After-Hour Callout Management

  • Communication With On-Call Technicians

  • Fast & Accurate Message Passing

  • Customised Response Handling

  • Response Delay Minimisation

  • Comprehensive Call Reporting

  • Ad-hoc Reporting Of Call

  • Scheduled Reporting Of Call

  • Live Interaction

  • Customer Experience Improvement

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Location

88 McGregors Dr, Keilor Park VIC

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Call Service (AUST) Pty Ltd