Excellent service ,speedy repair at a very reasonable price. Highly recommend this repairer.
Bruce Stark - Gosford
3 years ago
Was recommended to go here by a friend, after I was having problems after a repair done overseas. The young man who served me had common sense, gave good advice and really wanted to be helpful. Thanks to him I may have resolved the glitches. Didn't get a repair done, but was very happy with the service.
Gertie - Gosford
Incompetent & unprofessional - Disappointed is an understatement
4 years ago
I dropped my sons laptop off on 4th of December 2014 for repair told 1 week I returned then & I was told another 3 weeks because of Christmas I returned early January & was given a run around saying that dan was not here come back latter & when I did I was told that they had fixed it but they could not check it as dan was not in & finally he had checked the soldering but was not confident but they didn't have the charger to check it (which was to be supplied as part of the quote) & I needed to wait another 2 weeks to be sure the work was successful I received a call to here that there was another issue & they would call us when it was ready this was now
February I tried a couple of times to drop in & see them when I was not away from the coast but they were not open, my son dropped in in June / July to be told. They would call him I dropped in in August & they told me that they disposed of it as it had been to long & they were allowed to & they don't need to keep any records of it. Which I have since found out to be false.
This was my dealings with them & would not recommend them to anyone. My sons $800 gaming laptop has his personal data on it that significant Importance which is irreplaceable.
Christian - Central Coast
5 years ago
My daughter put her laptop in for repair and was told it would take 3 days. After 6 weeks of ongoing phone calls to establish if the laptop had been repaired she was told it was finally fixed. Very disappointing customer service. I have also had other reports that this business is not helpful and does not understand what good customer service is.