Question 1

My client owes me money, but it's only one invoice. Can you collect on single debts?

Accepted Answer

Yes, we can act on your behalf for just a single account. To discuss more, please contact us

Question 2

I've already started legal proceedings, can you take over?

Accepted Answer

Yes, although we would need to look at the information first before we can agree to take your account on. Please contact us to discuss the account.

Question 3

I can't pay this in full, do you offer payment plans?

Accepted Answer

Yes, we do offer payment indulgences under most circumstances. To discuss entering in to a payment arrangement, please contact us.

Question 4

I have entered into a payment arrangement but am unable to maintain these payments, what now?

Accepted Answer

Axess understands that sometimes things don’t always go to plan and are always happy to discuss this with you and come to a reasonable solution where necessary. Please note that if your payment arrangement is paid via Direct Debit, you will need to contact us at least 24 hours before the payment is due to be debited. You can contact us to discuss your payment arrangement at any time.

Axess Group

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Frequently Asked Questions

My client owes me money, but it's only one invoice. Can you collect on single debts?

I've already started legal proceedings, can you take over?

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