Question 1

How can I save money on my water bill?

Accepted Answer

To save money on your water bill, you need to get a thorough check of your household water system. Getting a water efficiency audit and certificate helps you find the smallest of leaks and also helps you choose wisely on water saving tapware and appliances. Call Atkin Plumbing & Gasfitting for a water efficiency audit and certificate.

Question 2

How often should I get my hot water system serviced?

Accepted Answer

Most hot water systems last for around a decade, although some may boast a lifespan of up to 20 years. However, to ensure your system reaches its life expectancy, it must be serviced regularly. Remember to check the relief every three months or so and call a plumber to replace the valve every five years.

Question 3

Do I need a gas certificate when I get a gas stovetop installed?

Accepted Answer

A certificate must be issued to the owner or operator of the gas appliance once it has been installed. If for some reason, your installation expert hasn’t supplied this, please contact us as soon as possible and one of our gasfitting experts will review the system and provide you with a gas certificate.   If you have any further questions regarding gasfitting, read here or get in touch with us!

Question 4

How long do hot water systems last?

Accepted Answer

In general, hot water systems last between 8-12 years. However, they can last for longer depending on their usage rates and how well they’ve been taken care of over their lifetime. If your hot water system is leaking or failing to supply hot water consistently even after maintenance, it may be time to replace it.

Question 5

What are the signs you have a blocked drain?

Accepted Answer

Blocked drains are both inconvenient and can cause serious damage to your drains if the problem isn’t fixed as soon as possible. A few key signs that your drains are blocked include: Water isn’t draining away, or it’s draining away very slowly,Your drains gurgle,Your toilets are backing up You can smell a strong, unpleasant odour coming from your drains

Question 6

My house is quickly flooding due to a leak. What should I do?

Accepted Answer

Major leaks can wreak havoc in the home, causing significant water damage and mould. As soon as you notice a leak, it is vital that you stem your water supply at the source by turning your shut-off valve. If you’re unsure where this is located, you should be able to find it on an interior wall facing the street or in your basement.

Question 7

What is backflow testing?

Accepted Answer

Have you received a letter from your local authorities ordering that you book a backflow test? You’re not alone. It is common for local authorities throughout Australia to ask residents to test their backflow valves. This ensures that the freshwater supply remains clean and fresh. Fortunately, our certified plumbers are on-hand to conduct quick and easy backflow tests if necessary.

Question 8

Does the wastewater treatment system produce any nasty odour?

Accepted Answer

No, due to the aerobic process (The presence of oxygen) the waste doesn’t decompose and smell.

Question 9

There’s discoloured water running out of my tap, what could be the cause?

Accepted Answer

If your tap water is brown, your hot water system may need replacement. Call our Gladstone plumbers to get your hot water system checked, let us pinpoint the issue and fix it.

Atkin Plumbing & Gasfitting Pty Ltd

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