Hi Sue & Jeff,
A sincere thanks for a job well done at the above address.
For your information, we previously had two A/C install companies come to our house and each one said they couldn't install the air conditioner without unsightly piping on the walls. Jeff was the only one who said the pipes could be installed in the roof and in addition the condensation pipe could also be installed in the wall. Your quote was competitive and acceptable to us.
Jeff came on time and he and his excellent team had the complete job done in a couple of hours including the electrical supply, with no mess at the conclusion.
We would have no hesitation in recommending your company to others.
Once again, thanks for the excellent work.