I used to work for a mechanic business many years ago and dealt with Windscreens R Us from time to time. I have personally never needed them myself until recently...rock flicked up from passing car, the usual story. I felt I needed to give a review as they have been very consistent over the years in both quality of product and quality of service. They did a great job, fast and efficient. I am always recommending them to friends and family, now I can say I have actually had the experience personally.