Liz is an amazing beauty therapist and person. Very rarely do therapists actually listen but Liz actually does listen to her clients carefully and prides herself on customer satisfaction. Forever bella is a wonderful place and I am very happy with the service they provide. Thank you bella
My husband bought me a gift voucher in 2019 for Xmas. I didn't get to use it before the first lockdown. After that I was diagnosed with cancer. I completed a long treatment and then we went back into lockdown. Once we came out I called Spa Semiyahn to book some treatments. My voucher is still valid until 22nd Dec 2022. They straight up told me they won't honor it, it has been too long. I have had MULTIPLE calls ignored, promises to call me back, ignored text messages. Eventually, I was told that I could book a treatment. Then I was told I needed a medical clearance. I organized this with my doctor for them to call or email to confirm. They never bothered. I tried calling again to see if I could make my appointment. Again, ignored. Then followed by a text asking me to give my credit card number (Why? My treatment was already paid for).
I text saying I wanted a refund. Never heard from them again!