Hi Budget Timber’s,
We followed your delivery crane truck east through Goonellabah and further today. Compliments to your driver, very aware and signalled every move, left a good safety gap and drove under the speed limit.
A professional and friendly team who took the time to listen to what we wanted in a shed. They have all the equipment and accessories required to complete the shed so we didm't have to hire anyone else. They also have a display site which showcases a variety of shed designs and options so you can choose one or design your own. Would recommend.
The communication and organisation of work isn't. When you call to find out why no-one appeared for the job without notice on the scheduled day, no-one can tell you where the plumber is or even be able to confirm that you're booked in for the job. After you eventually get on to the tradesman (after chasing) and learn why the job was cancelled, there's no recognition that it might have been helpful to let the customer know (particularly when the stated reasons for cancelling were without foundation). After specifically agreeing that they would contact you about the rescheduled job and then not following up again even with a phone call, it sends a clear message that this business has little skill or interest in customer service. Let's hope they do great plumbing. Good luck trying to organise getting it.
Thank you to the boys at Alstonville Plumbing and Gasfitting.
They were very prompt in assisting me with suggestions, recommendations and fixing my problem.
Communication, promptness, time management was outstanding!!! Cheers Boys....you are doing a great job. I will be referring you onto friends and clients. Thanks so much for your help!