I got a response from Oxley appliance service and they wanted to know how old my washing machine was. I replied but my emails are not going through. Can they phone me please. I have dealt with the company in the past and would recommend them to be reliable
After sending a email without getting a response I decided to visit the office. I took my problem with me (a Gerni) thinking it wasn't working and maybe a fuse had blown. It was tested by a serviceman and he found nothing wrong with it. (Must have been my power outlet?) No charge for my stupidity either!