Do not go near them. If you want value for money, honesty and reliability do not even pick up the phone to call. They are not a trustworthy business. They will take your money without producing any work for it. Cannot state strongly enough to stay away.
Having seen what goes into your kitchens it will not be a hard decision who to go to for a new one when we are ready, quality plus and the designs are fantastic have bought the wife in on a couple of your designs now and she is very impressed, wont be long now and we will be in doing business.