Vac Shop is a family-owned small business that has been in existence for over 25 years. As a bricks and mortar & online retailer we value customer financial security when dealing online and much prefer the human touch when contacting us to order from online, Vac Shop has been in the vacuum cleaner business since 1985 and ships everything from hard to find replacement parts to popular vacuums all over Australia. Customers love the site's ease of use, quality inventory, competitive prices and prompt delivery. Unlike �Big Box� or department stores, Vac Shop has genuinely knowledgeable salespeople that specialize in nothing but Vacuum Cleaners. We are able to offer real advice, frank comparisons and tailored recommendations for even the most obscure needs. As the bricks and mortar version of Vac Shop, Vac Shop has been proudly serving Newcastle and Hunter regions cleaning needs and has an impressive record of friendly customer service and great frequent return buyers. At Vac Shop, we strive for customer satisfaction. Our goal is to have happy customers whether it be because of our competetive prices or great customer service. Whether you order via online, by telephone, by mail or by fax, our professional team of customer service agents will be there to assist you 6 days a week.