Thank you to the driver Ian, I have no complaints about the job, none about the service or receptionist. I'm just floored at the cost of a short move, and on that note alone I won't be using the service again.
The afternoon before, I ordered a taxi for a pick-up at 9.30 a.m. the following day to go to Rockhampton airport. No taxi came. I phoned 4 times, still no taxi.I missed my flight. 13cabs did absolutely nothing to help. Finally I got a private lift, and paid $500+ extra for a flight. They say "We'll get you there," but don't count on it.