I made a second booking for Takata airbag change, after they had my car in for all day just to let me know when I went to pick it up that they didn't had the parts in so nothing was done. Today they let me know on the spot when I was going to drop my car off that they don't have the parts in. Toyota Gladstone keeps booking me in for appointments and sending me away on the day of the appointment!!! What is wrong with you guys I have better things to do!!!