To repair a burst water pipe connection I hired a concrete cutter for half a day. Before I could return home a plumber had arrived and assessed that it would not be necessary to cut through a concrete path, and proceeded to fix the leak.
Two hours after I had hired the concrete cutter I returned to Kawana Hire to return the it, and mentioned that as I had not needed to use the cutter, it would not need servicing. I was not seeking a refund of the hire fee, but after a brief inspection of the cutter the proprietors offered to refund in full the hire fee.
While I have been a irregular client for many years, I was very pleasantly surprised with the offer, and will continue to patronise the business when I need machinery.
I didn't even know this place existed. Was after some bulk supplies for a birthday party I am organising and a friend suggested Coast2Coast. I was able to get a number of items I required at a great price. I also walked out with some packaging and cleaning products for work. Nice to know they do custom packaging, I have some ideas in the works and your packaging will be perfect. Happy to have discovered your company.