This company is extremely unprofessional and provide no assistance to their clients despite the company being at fault. I booked a maxi taxi 4 days prior to the requested date. On the day of the booking I received a call stating that the taxi would be 15 minutes late. 10 minutes later I received another call stating I would be put through to a manger. This manager stated it would take another 30 minutes for the cab to arrive. I then a received a final call stating that they would be unable to send a maxi taxi as they were currently all on jobs. When voicing my disappointment, the company took no responsibility and said I should have been told that they could not guarantee bookings. They provided me with no appropriate solutions and said they could send 3 normal taxis to my location however I would be charged for all 3 bookings instead of one. If it were not for the excellent service provided by the Maleny Taxi service we would still be waiting for this cab to this day.