Requested aTaxi at 6pm on 21/04/21 for pick up at No 2 Snapper Rocks Road Coolangatta. An Hour later Taxi arrives. Made numerous calls only to be told I was in Tweed Heads. Even spoke to a Call Centre in Sydney who didn’t know where Rainbow Bay Surf Club at Coolangatta was. I have a disability and to have to Sit on a Step for an hour is unacceptable. One call person said that we had already been picked up. Regards Stuart
Recently I needed a taxi at 1am to take me to hospital. There were no available cabs I my area of Coolangatta. James from Regent Cabs drove all the way from Southport to take me on a $10 fare to Tweed Hospital for emergency treatment. He was a complete gentleman. Opening the door for me and offering chilled water. When I exited the cab he declined my proffered tip saying "no, it is my pleasure to be of service to you." What a kind person. Thank you James.