The worst taxi service I have ever experienced! Pre-booked 2 maxi taxi's for 6pm and only 1 turned up for 6 people. Made 2 more phone calls to ask where the taxi was, first time 25mins after the first taxi I was told that a taxi had just been dispatched as a priority and still nothing after almost 30mins. Second phone call was told they were still looking for a taxi for 10 people. Told them to send normal taxis and still 20mins later no taxis. These people were left standing for over 1.5 hours until we had to get friends to make several trips to pick them up. Our reservations were for 6.30pm and the kitchen closed at 8pm! The rest of our group only arrived at the venue at 7.45pm. At 7.50pm a message comes through that a taxi was being dispatched.
I booked at taxi from the hotel. The female dropped me off at the Bunderberg rum factory for tour when l realised l left my wallet in the taxi. l rang the depot. Not even 2 minutes had past. The driver said there was no wallet which contained $1,000 inside. I know l left it on the back seat. l would not trust them. Hope you sleep well at night.
Totally useless and unfortunately Ross has a captive market as he is the only taxi in Tin Can Bay. We asked at the hotel if they knew any alternative taxis and they said unfortunately not. He is it and he is either late or he is a no show, we experienced both. They said it was terrible for the elderly trying to meet doctor’s appointments etc, someone should start up a ride share service. The last time we booked him we waited 2 hours and were left with no choice but to walk which was difficult given we both had health issue.