Totally useless and unfortunately Ross has a captive market as he is the only taxi in Tin Can Bay. We asked at the hotel if they knew any alternative taxis and they said unfortunately not. He is it and he is either late or he is a no show, we experienced both. They said it was terrible for the elderly trying to meet doctor’s appointments etc, someone should start up a ride share service. The last time we booked him we waited 2 hours and were left with no choice but to walk which was difficult given we both had health issue.