Absolutely disgusting customer service. We order a big order for Father’s Day tonight and we were told there was a hour and half wait which we were ok with. We tried calling over 20 times after the first time (I was hung up on) I even sent a message to the mobile number for the establishment and no reply. All we needed was a call to say the order was not coming and they couldn’t even do that. Absolutely disgraceful.
Just terrible! Asked for a chicken cut into eights... it looks like a 3 yr old cut it... very embarrassing to serve to my guests. Also ordered a large mash and gravy.... nearly all gravy and one small scoop of mash... my advice.. don’t buy from this Red Rooster if you are looking for a quick easy meal to feed friends on a hot day... have now had to run around organising something else at the last moment!