Started off well but soon with consistent issues and excuses. Have been laughed at by owners and staff and disrespected in general and made to feel like an inconvenience, the owner (Jono) raised his voice to me over the phone over a simple issue that needed to be resolved (an electrical issue). Overall home is ok but so many small issues I'm over it.
Pool heavily damaged during install with a multitude of cracks. Excuses and 'it wasn't me' attitudes, I have with held the final payment (thank god). Jono (owner) almost hit me in the head with a piece of wood, I had to grab it after prolonged attempts. Over the last 1 1/2 weeks other disturbing things have occurred towards me and my property. There are plenty of other home builders around.
When in business the customers always come first, and warming the water in the winter months is good for them in this area, we can now get the full year in our pool and this is more money for us and happy customers thanks.
Highly recommend Alistair and Paul's expertise, I couldn't be more pleased with their professionalism, knowledge, and price was very reasonable after shopping around for a few quotes. Thanks guys! Eddie.