Be careful when getting bikes serviced here. My sons bike got serviced here 2 days ago, a part they serviced failed today and they tried to give me my money back and say its not their responsibility. I wouldn't touch their money, I went somewhere else. I was told because I purchased the bike at another store and 'they didn't make any profit on it" I have to take it to the other store (which is in Newcastle so I cant go there).