We used to shop at Tropical Collection all the time and bring visitors to shop also. The staff are very friendly and helpful but then the only time we had an issue with a product that was faulty and went back only 5 days latter, the owner was so rude. Her customer service was non-existent and she treated my elderly mum like a liar. It was upsetting and very unprofessional and we'll never be shopping there again or taking any visitors! Locals are the only steady return business and its appalling to be treated this way! Absolutely DON'T recommend!!!!