Placed my request to pick up a fridge and dishwasher but here we are 3 weeks and 5 phone calls later and for some reason they still haven't picked them up. They were placed out the front correctly and my request was made on time. Yes, this is a 'free' service but they make money from these items so it's in their best interest to claim them. I don't know what has happened to the line of communication but they are just so utterly incompetent and unprofessional it's beyond a joke. One Star is just too much.