Placed my request to pick up a fridge and dishwasher but here we are 3 weeks and 5 phone calls later and for some reason they still haven't picked them up. They were placed out the front correctly and my request was made on time. Yes, this is a 'free' service but they make money from these items so it's in their best interest to claim them. I don't know what has happened to the line of communication but they are just so utterly incompetent and unprofessional it's beyond a joke. One Star is just too much.
I called the number available on the internet, the phone was picked up by a male employee & promptly put back down on the desk. I was "on hold" for over 5 mins while listening to his (what I can only assume was a) personal conversation. All I heard the entire time was F*** S*** C*** B*** etc, then I was forgotten about. I hung up & attempted to contact your office 3 more times & was not answered. NOT IMPRESSED!!!