I completed this transaction over the phone and email. From the initial phone call, the quote to the finished product was handled with polite efficient service. Delivered to my door on time. The product, form rubber for my bay window is everything I was promised. Thank you for a great shopping experience.
We had our beautiful Sapphire Spa delivered, and got to use it the same night! AMAZING. Thank you so much. The service was great and Colin has a real knowledge of his products.
The product I ended up with was great however be sure to
1. get and feel the product promised (don't rely on communication between salesperson & dispatcher)
2. get a written quote BEFORE ordering (don't rely on salesperson's word)
GM seems very efficient, all staff were kind and friendly however something went wrong in process that cost me $200 more than expected or discussed when replacing the first product delivered which was not fit for purpose even after much discussion in detail with salesperson.