Ive tried to contact them for over a month.. they have no problem when you a paying for a job etc, not even a courtesy call back to give explanation. Was coming one day to look, still waiting.. But now there is a problem with a leak in my loungeroom after his work and heavy rain, does not want to know you. If thats how the company operates, thumbs down on poor service and communication. would not recommend him anymore to anyone. Deserves no star performance at all.
As per other comments, would rate Toby and his team (Mark, Matt and Jeff), five stars.
We were very happy with all aspects; from the detailed inspection and quote from Toby (accommodating all our requests and making some great suggestions), the pre-work (colour selection, wash-down and coordination with builders and scaffolders) and the actual work.
Quality, attention to detail, time management, professionalism, friendliness and courtesy were all a feature of the work and the finish was exceptional.
Management of weather challenges was all we could have asked. This included adding an extra coat when some bleed from the rust protection occurred (due to cooler weather), with no problems.
It was a pleasure to have Toby and the guys on our property and we will have many years enjoying the product of their work (and added value to the house).