Looking to instal an automatic door opener on our garage in Mooloolaba. Prompt visit with quote on site and work completed 4 days later…this was impressive, particularly when we couldn’t even get other businesses to quote or return phone calls.
I wouldn't touch them with a 40 foot pole. They explicitly told me in an email it would be $135 to hang our garage door springs and service the door, they asked for and received photos of the problem prior to arrival.
At the end of their callout they had neither hung the springs nor serviced the door and still charged me the $135.
The technician from memory had undone a nut and done it up again (maybe 2 or 3 minutes work) and pulled down on the springs for about 3 seconds before giving up. Start state... broken door, end state... broken door. For all intents and purposes what they did was a quote.
When I later complained about paying $135 for a glorified quote and stating that it felt like a scam being charge and receiving no tangible benefit in return... they became shockingly and unnecessarily rude... severing ties... and calling my email stupid.
Steel line supplied a specific carport door that wasnt as expected and not to my specifications.
They have replaced my door with a superb replacement to the style we expected at no cost to us.
Quality is top rate with super quiet electrics.
I would highly recommend this company