Booked vehicle in for a service but noted a problem when delivering, so asked that this be made a priority. On pickup I paid for the service but the priority job hadn't been done. When I complained, the receptionist rudely pointed out that it wasn't on their hand-written list (as though that was my fault!). Despite my objections she continued to snap that it wasn't on the list, leaving my wife in tears. Pity, because the boss tried to be helpful, but rude, aggressive reception will keep me away.
Charlie and the team have always done good work in a timely manner for us. Their knowledge and the quality of the workmanship is the best I have seen in FNQ. He keeps our family's hodge podge fleet of vehicles running well. The family started using his services when he was a mobile mechanic, and have stayed with him. We are happy to now drive an hour each way to his workshop in Tolga. Book ahead as they are popular.