Damages to most items that we left for them to pack which was more of the higher value items TV’s , Leather chairs, Double fridge. Our Tv smashed in one corner,fridge not even wrapped so was scratched and dented. High end chairs ruined. They moved us just under a year ago and our review had been sitting in a pending file. Stickers for labelling were stuck on our leather sofa and over everything visibly and they were stupidly crazy to remove off. We’re told several time’s that it’s not great placement. Items were not wrapped correctly that were left for them to do, bearing in mind we did the majority of the wrapping for them and none of our items that we packed were damaged.Friendly people but sadly not professionally moved on this one. Just under 4 k in damages. Came out of insurance and did not cover full cover replacement of the items needed even with additional insurance added.Not what you want or need ,when your moving. Moved from Herberton to Flagstone. Would not use agai
Horrible service moving from Atherton to Tamworth.
Contract said delivery date ‘Early February, exact date TBC and when in area’ which was fair enough.
Confirmed delivery date on the 31st Jan to be on the Monday 10th of Feb via email and phone call. I arranged my travels to be in Tamworth on that day. I got a call Friday 7th afternoon from Allied saying “another job heading to Tamworth had cancelled so have to reschedule mine to 26th of Feb unless I pay $220 extra”. No guarantees on receiving it then either.
No sorry for the inconvenience or attempt to help and rectify. Simply says “we are entitled to do this because of contract you signed” apparently having to pay for accommodation because I don’t have furniture to sleep in due to their sudden cancellation is “your issues” according to Peter.
Wouldn’t recommend this to anyone. Adds unnecessary stress on top of already stressful moving.
I knew straight away after talking on the phone with Jessie from FNQ Furniture Removals that he was going to be the person to move my furniture. He has a calmness about himself, is friendly, polite and very helpful. He is also full of energy. The move from Cairns to Atherton went flawlessly and we will have no hesitation arranging for him to move us once again shortly.
We highly recommend Jessie & his fantastic helper from FNQ Furniture Removals, and if your going to move pick FNQ.