My family and I were renting a property and there was a change in Agency's.
The new agency was Atkinson Real Estate in Sawtell NSW and we have had a horrible experience.
They are rude, do not call you back and are very in helpful.
They lost our conditions report and we're in no way trying to help us. Lost our invoices and tried to say we had not paid. The list goes on.
Very in professional and I would NOT recommend this agency to anyone!
Many people I know have also had a terrible too
Booked in to view a property with a week's notice and then travelled over nine hours only to be told, when we went to the office, that there was a complication and we would not be able to view the property for maybe another week. Whilst the situation was out of their control, they had known since the previous day, but failed to make any contact The only response we got was "yeah, someone probably should have called you, sorry about that". Not acceptable service in my opinion.
A team of helpful and genuinely caring people who do a terrific job at helping get the best result for their clients. They deal with a number of services including family and criminal law. Very good to deal with.