We found Cherie Hopkins and Elisa Needles of Platinum Properties to be unnecessarily rude and impossible to work with. Our advice is to avoid like the plague. They rented us a property that was incorrectly zoned and falsely advertised. When council instructed them to cease renting to us immediately we received nothing but trouble from Platinum Properties, not even an apology. They made no attempt to resolve matters and we ended up having to go through QCAT to recoup costs. Very unprofessional to say the least!