I highly recommend these guys! Quick to respond when I had an issue with the power to my house. The guy who serviced me was thorough and explained what had happened, how he would fix it and got the job done quickly. Very reliable, very friendly with great customer service.
I contacted the Plumbing Doctors via their website on Monday (19/10/20) and received a very prompt return call from Frank.
I discussed with him that we have at least to blocked downpipes that need inspection and clearing. I also informed him that I work 1 hour away and could be home no earlier than 3:30pm. He said no problem, booked me in for Thursday (Tomorrow, 22/10/20) and made a note that I would not be available until 3:30pm.
I get a call from Frank this afternoon at 4pm and he informs me that his plumbers cannot start so late, that they must be there by 2pm and that I need to reschedule.
Now I have to find a replacement plumber within 24hours as I have sorted the time off work tomorrow and worked the extra hours already this week to enable this to occur.
If Plumbing Doctors had let me know on Monday that they couldn't help me I would have gone elsewhere without issue and thanks them for their prompt reply.
Poor customer service.
Save yourself any issues. Book elsewhere.
Pelican pest control come out to our home as we had came across some termites to our bathroom door jam. They carried out an inspection and were able to treat the live termites at the time, and also provided us a quote for a termite protection barrier for our home. The price was very reasonable for the amount of work needed to be carried out, we went ahead with the barrier, and have great piece of mind that our home is now protected from termites for the next 8 years, we were very grateful they were able to get out to us on short notice and keep our home Termite free.