Doors and windows Dept.
We purchased 2 new 3 panel sliding doors and 9 lots of louvre windows and matching screens. We still can't get the sliding door screens to catch and lock. After numerous tries over months to get someone from Cairns HW out to have a look at what they've designed and give us a fix, or at least solutions, every time a promise they'd come, and always a no show. We've resorted to a third party screen company to work it out and fix it and even he is baffled with what they've supplied. It's supposed to be a triple locking system on each sliding door screen, but he says we don't have the parts needed, and he cannot see how they would have fitted them anyway. So many bits just don't fit or make sense. This has to be THE most difficult and frustrating thing we've ever dealt with as far as this renovation goes. We try to use local as much as possible, CHW won't be our first choice now for anything else, and we've still got the upper level to finish.
Had to have some lights replaced as they kept blowing, turned out it was the switch on the wall that needed replacing, they were quick to rectify the problem and have a new switch installed in no time at all. Also installed the new lights for us. Great service, and very prompt.
I contacted Cairns Coating via their website to get a price on 10 litres of decking oil.
Nobody has bothered to contact me via email text or phone. We’re looking at redecorating a six bedroom house inside and out to put it on the market. We won’t be getting any supplies from Cairns Coating.