Great experience at Port Steering and Alignment. Stuart was very helpful and attended to my power steering problem immediately. As always, I expected to have to wait to get the problem sorted but Stuart got me in straight away. Many thanks.
I used to take my previous car for service here a few years ago and while rude, the service itself was OK except for one time where there was oil leak after a oil and filter service due to the sump plug gasket not being fitted properly which I found soon after and took back for rectification. With a car change, I have not been to them for about 3 years but sent them a request for a quote for 4 services (brake pads, battery, 2 tyres and service) and got a reply from Ken with a stream of abuses. Not sure if someone has hacked his email as if he did not want to quote he could have not replied but the abuses where the worst I have come across my life in his reply of two lines that started and ended with the worst abuse that cannot be described. All this without stating why he was upset with my request which was politely asking for a price for 4 services to be done on the car. The only justification for this erratic behaviour could be if someone who does not like him has hacked his email