I had been visiting Butcher on Bundock to purchase meat for past few weeks and had become a regular shopper at their at store, spending between $150 to $200 in a week. In all instances I have had positive experiences and as recent as Saturday 14 March 2020, I had the meat boned/diced by the staff for free and this has always been the case with any butcher in Townsville.
Today I was surprised firstly by the attitude of a particular staff member when I asked him to bone it as he was very reluctant to do it for me and secondly he advised he will charge me $10 for each leg of lamb, the owner lost the $60 sale from me and I will not be going there in future. So no more repeat business from me.
Amazingly I was the only customer at the time