Terrible service. Sun City Pools we're engaged in November 2021 to install a concrete pool. It is now nearly July and the installation isn't anywhere near finished. Multiple contract and safety breaches not to mention the excuses. Communication is non existent. Extremely disappointing customer service and will not be recommending this company to anyone.
Thanks Rod, Ellie and the team, the customer service and Product knowledge was excellent and their honesty was appreciated. They only sold me what I needed and repaired what they could. A big difference to the other quotes, I will be getting them back from now on to service my pool, regards Darrel Milton.
This company is absolutely awful. I waited twice for one of their pool technicians to attend who never showed and one was supposedly the manager who would attend after work and not even a courtesy call to say they couldn't come.
I had 3 visits to fix my green pool and 4 days on it was still as green as ever and had received no treatments at all. If you're looking for efficiency and reliability, go elsewhere.