I want to thank you both for today's customer service. It was a welcoming experience, you supplied me with what I needed and Josh's instructions to fix a pool with the test provided was down pat high quality standard. Well done!
I moved into a house with a complex pool system. One phone call to Doug to explain our confusion and Doug had arranged for Trina to come out and show us everything.
Nothing was too much trouble for Trina who explained the workings of the filter, plumbing and operation of the systems. I had a thousand questions and Trina answered them confidently. Trina gave me some great tips to help maintain the pool but...after such great and helpful service I have now booked Doug Allen Pools for a monthly service.
It is wonderful to have such great old fashioned service where nothing was a problem. You have certainly impressed me.
Thank you again
Clive was very prompt in answering my inquiry. He turned up to our house on time and would highly recommend him to any one else looking at replacing their pool liner.