Frequently Asked Questions
FAQWhy have I received an excess water notice from the council?If you’re unaware of any recent plumbing issues, call a plumber fast. You may have an underground leak.- FAQWho needs backflow testing?Anyone who has backflow prevention devices, an irrigation system, large boiler or fire suppression system needs backflow testing at least once a year.
- FAQDo I need a plumber or an electrician to replace a hot water system?If you only need a hot water system replacement, without a change of size or style, call your local plumber.
- FAQCan I do my own plumbing work?If it’s anything more than a basic tap tightening, involves hot water or sewer systems, or you’re in doubt, call a professional plumber.
- FAQWhat does a roof plumber do?You’ll need a roof plumber for installing downpipes, guttering and rainwater tanks, connecting sewerage systems and for any roof planning.
- FAQWhen do I call a plumber instead of an electrician?Remember this simple trick; if there’s a leak, no water, the water can’t get hot or there’s a pressure problem, call a plumber.
- FAQDoes a plumber need to be licensed?Always check your plumber holds the relevant licenses for your state to ensure your work meets current plumbing regulations.
- FAQDo I need a pre-purchase plumbing inspection?While it’s not necessary, a pre-purchase plumbing inspection may save you trouble in the future if the pipes or fixtures are old or worn out.
- FAQWhat’s the easiest way to unblock a drain?Calling a plumber is your best bet, unless you want to risk damaging your pipes or a reoccurring issue.
- FAQWhen should you call an emergency plumber?You should call in an emergency plumber near you if you have an overflowing toilet, a burst pipe or no hot water, to name a few.
