DO NOT USE THIS COMPANY! Totally useless from the very beginning of the entire process and through to the end on every front from admin and customer correspondence through to services provided and everything arriving ruined due to disregard and recklessness.I paid for them to relocate three collectible designer chairs, I paid an extra fee for the chairs to be bubble wrapped and extra care to be taken. There was a note on my file instructing the team members of the value of the chairs and to take extra good care. The chairs arrive NOT WRAPPED IN BUBBLE WRAP and totally scratched torn and water damaged. Of cause I had the premium top insurance policy and filled a claim immediately. It's been over a month and I still have not heard anything back from Kent, and my claim. I have called and left polite voice messages and sent numerous emails. I REALLY STRESS TO YOU, DO NOT USE THIS COMPANY, DO NOT TRUST THEM!It is just not worth the stress of everything arriving damaged.