They offer plenty of information on their website and give you great service. Handled my dog with care and it was a smooth experience. Such a great business and idea and would recommend to others.
These guys are wonderful people and always look after my two boys with care and compassion. I can't recommend them highly enough. Their pricing is fair and unlike some other places they don't charge "for every little thing".
Disappointed with the service at TLC Boarding Kennel. We had our two fur babies, a Rottie and a Labrador, boarded for three nights from 2nd to 4th July 2017. We spoke with the owner prior to boarding with information on our Rottie (anxiety around other dogs, doesn't like being forced and she has only been boarded three times) and they said they have lots of experience with dogs. Upon arrival, Ross proceeded to put the lead on our Rottie and drag her into the kennels. She yelped, was very distressed and didn't want to go in. We told the owners to use treats to get her in as we had no choice but to leave her at the kennels. Pip mentioned that she had her own recipe of chicken mince from Coles with rice and vegetables and she had a lot of experience with children as she is a 75 yr old grandmother. We called Ross and Pip daily to see how our doggies were going. Ross said that our Rottie wouldn't let him anywhere close, he couldn't use the lead on her, she wasn't getting out of the kennel