Absolutely appalling behavior from both office lady [if you could call her that] as well as the carpet cleaner himself. Asked for a copy of a receipt only to be told that I had to send him $5 (via post) a written request and then he will post it back to me. (2 week turn around) Seriously how hard it is to take a photo of a receipt for proof? The reason I am asking is because I am a real estate and the tenant arranged you and I think you did a shocking job! Cannot believe the audacity of this company