Question 1

Can you match the paint colour?

Accepted Answer

Most factory finishes now utilise multiple coats of specialised paints.

Question 2

If the car structure is damaged, is the car going to be a write off?

Accepted Answer

The car is a write off if the repairs exceeds the value of the vehicle. This is determined by your elected insurance company.

Question 3

How long will the repairs take?

Accepted Answer

The repair time does varies depending on the panel beater and the amount of damage sustained to your car.

Question 4

How do I get home once I’ve dropped my car off?

Accepted Answer

Most panel beater repair shops offer rides back to your home, work or other location you need to be.

Question 5

Do I need to use genuine car parts to keep my warranty?

Accepted Answer

Non-genuine parts will generally come with their own warranty, even if it voids your car’s warranty to cover the part in the future.

Question 6

What is an itemised account for car repairs?

Accepted Answer

Before approving car repairs, ensure you get an itemised account of the cost breakdown to ensure you’re receiving fair prices on parts and labour.

Question 7

Who do I pay my excess to?

Accepted Answer

If you have insurance excess, it’s up to you to pay the panel repair shop. Your insurance company will handle the rest.

Question 8

What happens if my vehicle is not drivable?

Accepted Answer

If the vehicle is not drivable, you can arrange to have it towed to a workshop and where it can be taken care of.

Question 9

Do I pay the excess if the accident was not my fault?

Accepted Answer

Third party insurance should cover the need for excess through your insurance. Talk to your personal insurance provider for more information.

Question 10

Do I need to notify my insurance provider before car repairs?

Accepted Answer

Definitely. Let your insurer know prior to repairs so they can inspect the vehicle, if needed, and to ensure they can cover the cost.

Panel Beaters & Smash Repairs in Bowen

Need a quote for a panel shop near you? These 4 results are waiting for your call.