Came in mid November to look at Miele dishwasher door, charged $95 on the spot to take a photo of serial number (5 mins) and said would order part required and let me know when it arrived, I agreed heard nothing so rang early February they hadn't ordered part, said they sent a txt quote to me, they didn't!... they don't answer phone or reply to messages, had to get another company to make the repairs... Scammers...