I have been a customer of Focus Optometrist for over 7 years and cannot fault their service and knowledge. Joy English is extremely knowledgeable and thorough. She happily answers any questions or concerns I have. The receptionists were very patient and understanding while I looked through a range of glasses, and were very understanding of my budget. Upon receiving my glasses they took the time to ensure they fit properly and were comfortable. It's a lovely feeling when the customer service you receive is warm and welcoming, and you are remembered by your name not just as a patient. Highly Recommend!