My husband and I are now both using this optometrist. You are given quality personal service and not treated as part of a herd!
Also nothing was too hard or too much trouble. Great to know service like this still exists!!
Love the treatment I receive at spec savers. Quality service from a friendly bunch who always remember me when I come in for my and my children's check ups. They always have the latest in frames and a smile on their face. I am always recommending SpecSavers to my friends, they always get my eyes spot on.
The worst service I have ever received from an optometrist. First script was incorrect, very limited range of glasses, terrible service and rude staff. They are more than happy to take your money and even after nearly 2 months I am still without glasses. I have asked for a refund and was then informed by the optometrist that it would take nearly 4 weeks for my private health fund to receive the funds back. I was informed of a quicker way by my health fund which Looking Smart refused to do. While I was in the store today there were 2 other people complaining about their glasses. DO NOT GO TO THIS STORE!!!!
I came to Fitzpatrick Family optometrist due to a suspected eye infection whilst on holidays and was fitted in immediately for a eye health check-up. Emma Richards was the optometrist and was extremely professional and her insight into my eye condition led to me immediately seeing an ophthalmologist and my problem being sorted out. I highly recommend Emma and the staff for their work and they're attitude to their patients.
I have been coming here for many years and the service is always wonderful. Absolutely lovely staff, very knowledgeable. Thorough eye tests, high quality products, anf they are always happy to answer all your questions. I would definitely recommend.